Proxy issue while registrating (error code -1)

kimhollinghead

17 Aug 2016 14:39 #4225 by kimhollinghead

Replied by kimhollinghead on topic Proxy issue while registrating (error code -1)

I am having the same issue getting past logon proxy for a user in my company.
Thanks!
Kim

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pgilman

17 Aug 2016 20:21 #4226 by pgilman

Replied by pgilman on topic Proxy issue while registrating (error code -1)

Hi Kim,
Please [url=mailto:sam.support@nrel.gov?subject=SAM%20registration%20issue t=_self]email me [/url]with details of the issue you are having with the SAM registration.
Best regards,

Paul.
 

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lthiltges

31 Aug 2016 15:41 #4227 by lthiltges

Replied by lthiltges on topic Proxy issue while registrating (error code -1)

Hello Paul,

I am having the same problem, and therefore I am unable to obtain a registration key. in the mean time, I am looking forward to the webinar today.

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pgilman

31 Aug 2016 21:10 #4228 by pgilman

Replied by pgilman on topic Proxy issue while registrating (error code -1)

lthiltges,

I emailed you a key. Please let me know if you continue having trouble.

Best regards,
Paul.

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manuelseidenkranz

25 Jul 2017 13:35 #4229 by manuelseidenkranz

Replied by manuelseidenkranz on topic Proxy issue while registrating (error code -1)

Dear Paul, I've got the same problem. Would you be so kind an send me an email with two keys (I would like to install the software on two computers)?

Many thanks!
Manuel

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pgilman

26 Jul 2017 16:10 #4230 by pgilman

Replied by pgilman on topic Proxy issue while registrating (error code -1)

Dear Manuel,

I emailed you a key. You may use your SAM registration key on more than one computer, and for different versions of SAM.

Best regards,
Paul.

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