Dear Valeria,
If you are modeling a photovoltaic system, the default inputs include a 5% loss factor for module soiling. Please try changing the value of the loss factor (on the Losses page) to zero and see if the results are more like what you expect. The loss values are for each of the twelve months in a year, so to change them you will need to click the "Edit values" button, and then change the loss value for each month from 5 to zero.
Best regards,
Paul.