installation problem sam-win32-2014-1-14.exe

  • edy61
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10 Oct 2014 03:28 #2611 by edy61
I am getting following error message when trying to install sam-win32-2014-1-14.exe

"This version of Malicious Softeare Removal Tool is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need a x86 (32-bit) or x64 (64-bit) version of the program, and the contact the software Publisher"

I Am using Windows 7 Professional - 64 bit system

Could you please help me with the problem ?

Best Regards,

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  • pgilman
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10 Oct 2014 10:31 #2612 by pgilman
Replied by pgilman on topic installation problem sam-win32-2014-1-14.exe
Hello,

This looks like a message about Microsoft's Malicious Software Removal Tool rather than about SAM.

To install SAM, please be sure to completely download the installation program before running it. Also, please run the installation program directly rather than through your web browser. You are installing a 32-bit version of SAM, which should install and run properly on your version of Windows 7.

Best regards,
Paul.

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