Hi Ahmed,
The capacity factor and performance ratio shown in that report seem reasonable to me.
Some common ways to improve those metrics include increasing the DC-AC ratio, adjusting the array orientation (tilt, and possibly azimuth angle), and using a more efficient module and/or inverter.
There may be limits on what you can do. For example, for a roof-mounted array, you may not be able to adjust the orientation of the array, or there may be a limit on what equipment is available for your project.
Best regards,
Paul.