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Crash when running simulation
- solerer
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10 Jun 2021 04:25 #9687
by solerer
Crash when running simulation was created by solerer
Hi,
I'm experiencing regular crashing whenever clicking Simulate on Mac OS X 10.5.7. About once every 3 tries. Can I send the crash report somewhere? I'd rather not publish it here as I'm not sure if there's sensitive info.
I'm experiencing regular crashing whenever clicking Simulate on Mac OS X 10.5.7. About once every 3 tries. Can I send the crash report somewhere? I'd rather not publish it here as I'm not sure if there's sensitive info.
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- pgilman
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10 Jun 2021 10:30 #9688
by pgilman
Replied by pgilman on topic Crash when running simulation
Hi Luis,
You can email the report to sam dot support at nrel dot gov.
Best regards,
Paul.
You can email the report to sam dot support at nrel dot gov.
Best regards,
Paul.
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- solerer
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10 Jun 2021 14:06 #9693
by solerer
Replied by solerer on topic Crash when running simulation
Done, thank you!
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- pgilman
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16 Jun 2021 16:36 #9716
by pgilman
Replied by pgilman on topic Crash when running simulation
Hi Luis,
Thank you for sending the crash report. We will address this issue for the next release. We will be making some changes to SAM to support the new Apple M1 chip for the next release, and can address this issue as part of that work:
github.com/NREL/SAM/issues/599
Best regards,
Paul.
Thank you for sending the crash report. We will address this issue for the next release. We will be making some changes to SAM to support the new Apple M1 chip for the next release, and can address this issue as part of that work:
github.com/NREL/SAM/issues/599
Best regards,
Paul.
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- pgilman
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13 Oct 2021 15:41 #10131
by pgilman
Replied by pgilman on topic Crash when running simulation
Installing Rosetta on a Mac with the M1 chip should resolve these issues. Here's information from Apple about Rosetta:
support.apple.com/en-us/HT211861
Best regards,
Paul.
support.apple.com/en-us/HT211861
Best regards,
Paul.
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