Program library missing after installation

  • Markus.straslicka@tetratech.com
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09 Dec 2020 09:09 #9078 by Markus.straslicka@tetratech.com
Program library missing after installation was created by Markus.straslicka@tetratech.com
Dears,

First time in many years I have any issue with SAM install - I just installed "sam-windows-2020-11-29" and when launching the program error message shows "VCRuntime140_1.dll" missing - I know is the C++ 2015 and my computer doesn't have it and I can install it, but the "_1" makes me doubt if this is a modified version for SAM of the redistributable and if SAM will recognize the normal version, which doesn't have the "_1" to it. Any ideas welcome - Many Thanks !

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  • pgilman
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09 Dec 2020 16:28 #9084 by pgilman
Replied by pgilman on topic Program library missing after installation
Hi Markus,

We made some changes to the Windows installation that is causing this issue on some computers.

To fix the problem, please run the VC_redist.x64.exe program that comes with your SAM installation. You can find it in the following folder:

C:\SAM\2020.11.29\runtime\bin

Best regards,
Paul.

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  • Markus.straslicka@tetratech.com
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10 Dec 2020 08:59 #9092 by Markus.straslicka@tetratech.com
Replied by Markus.straslicka@tetratech.com on topic Program library missing after installation
Dear Paul,

Many Thanks ! - Solution worked perfectly - All sorted.

Best Regards,
Markus

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