SAM 2020.2.29 crashing

  • sabraw@colorado.edu
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26 Oct 2020 17:40 #8940 by sabraw@colorado.edu
SAM 2020.2.29 crashing was created by sabraw@colorado.edu
Hello, 

I'm trying to pull some monthly statistics from the 'Statistics' tab in SAM. Each time I try to do it, the program crashes. There's no error code, just the Apple system notification comes up and says 'SAM quit unexpectedly.' 
OS version: 10.15.7 (in light mode) 
SAM version: 2020.2.29 

I have a screen recording that I tried to attached, but looks like movie formats are supported. Happy to send it somewhere if that's helpful. 

Thanks!
Mariel 

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  • pgilman
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29 Oct 2020 11:44 #8954 by pgilman
Replied by pgilman on topic SAM 2020.2.29 crashing
Hi Mariel,

Thank you for letting us know about this problem.

You should be able to attach the file if you compress it to .zip first.

Otherwise, please try emailing it to us at sam dot support at nrel dot gov.

Best regards,
Paul.

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