error 612 when displaying report on pvsystems

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fatima ibrahim sulaiman
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11 Aug 2017 13:51 #5624 by fatima ibrahim sulaiman

error 612 when displaying report on pvsystems was created by fatima ibrahim sulaiman

i updated the latest version 2017 and when i create a report it shows the performance model but does not display the financial aspect instead about four error messages error 612... i have uninstalled and reinstalled but still no progress.

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pgilman

11 Aug 2017 21:33 #5625 by pgilman

Replied by pgilman on topic error 612 when displaying report on pvsystems

Dear Fatima,

This is because of a bug in the report generator. Please use the following steps to replace the report generator in your SAM installation:

Download this new pv.samreport file. (You may need to right-click or control-click the link to download the file instead of opening it.)
If SAM is running, close it.
Go to the installation folder, which should be C:/SAM/2017.9.5 by default. If you are on a Mac, open a Finder window, control- or right-click the SAM icon, and then choose Show Package Contents.
Go to the /runtime/reports folder. You should see three .samreport files.
Replace the pv.samreport file with the one you downloaded in Step 1.

Best regards,
Paul.

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