- Posts: 62
Can't save utility rates in Windows or OS X with 2015.6.30 version
- schmidly
- Topic Author
Less
More
25 Aug 2015 08:55 #3653
by schmidly
Can't save utility rates in Windows or OS X with 2015.6.30 version was created by schmidly
Hi Paul, I seem to be having problems saving custom-built utility rates in the latest 2015.6.30 release. I tried doing it in both OS X and Windows versions, but I can only 'open' previously saved utility rates and can't save the newly created ones. Can you tell me if this is a user-driven issue or software related? If it's the latter, can you give us a work around or some other feedback? Thanks in advance, Brian
Please Log in or Create an account to join the conversation.
- pgilman
Less
More
- Posts: 5423
27 Aug 2015 10:59 #3654
by pgilman
Replied by pgilman on topic Can't save utility rates in Windows or OS X with 2015.6.30 version
Dear Brian,
There is a problem that seems only to affect OS X with saving data from the Electricity Rates page to a CSV file. We are working on a solution.
For now, a workaround is to create an empty text file with the extension .csv outside of SAM, and then, in SAM, save the rate to that file.
Best regards,
Paul.
There is a problem that seems only to affect OS X with saving data from the Electricity Rates page to a CSV file. We are working on a solution.
For now, a workaround is to create an empty text file with the extension .csv outside of SAM, and then, in SAM, save the rate to that file.
Best regards,
Paul.
Please Log in or Create an account to join the conversation.
- schmidly
- Topic Author
Less
More
- Posts: 62
01 Sep 2015 16:44 #3655
by schmidly
Replied by schmidly on topic Can't save utility rates in Windows or OS X with 2015.6.30 version
Got it. That's helpful. Thanks, Paul..Brian
Please Log in or Create an account to join the conversation.
Moderators: pgilman