Can't save utility rates in Windows or OS X with 2015.6.30 version

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schmidly
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25 Aug 2015 14:55 #3653 by schmidly

Can't save utility rates in Windows or OS X with 2015.6.30 version was created by schmidly

Hi Paul, I seem to be having problems saving custom-built utility rates in the latest 2015.6.30 release. I tried doing it in both OS X and Windows versions, but I can only 'open' previously saved utility rates and can't save the newly created ones. Can you tell me if this is a user-driven issue or software related? If it's the latter, can you give us a work around or some other feedback? Thanks in advance, Brian

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Paul Gilman

27 Aug 2015 16:59 #3654 by Paul Gilman

Replied by Paul Gilman on topic Can't save utility rates in Windows or OS X with 2015.6.30 version

Dear Brian,

There is a problem that seems only to affect OS X with saving data from the Electricity Rates page to a CSV file. We are working on a solution.

For now, a workaround is to create an empty text file with the extension .csv outside of SAM, and then, in SAM, save the rate to that file.

Best regards,
Paul.

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