SAM Broken with Windows 10 1709 Fall Creators Update

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LeeMerrill
SAM Broken with Windows 10 1709 Fall Creators Update

SAM does not work correctly with Windows 10 1709 update released last week.

Menu systems do not allow for saving, renaming, changing models, adding battery storage, etc. all menus I tested seem broken with the new version of Win 10. The keyboard shortcuts do work, so it appears to be a UI bug.

I have a small screen capture (mp4 format) if the dev team needs examples.

Thanks.

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Paul Gilman

Dear Lee,

A screen capture would be helpful. Please either attach it to your original post by editing it (I just added .mp4 as an approved file attachment type), or email it to us at the address provided on the Contact page. Also, would you mind telling us what your display resolution and scaling setting is?

Best regards,
Paul.

Best regards,
Paul.

Serge

Same problem. Can't modify name, or user specification on modules, and inverter. Same windows update.

Paul Gilman

Microsoft is releasing a major update to its Windows 10 operating system this month called "Fall Creators Update." It is causing problems for several applications, including a user interface problem in SAM that prevents menus and lists from working properly. We have a fix, and will release a SAM update as soon as we can.

Best regards,
Paul.

Paul Gilman

We release a SAM update today, SAM 2017.9.5 r2, that should fix this problem. Please let us know if you continue to have trouble with SAM on this version of Windows 10.

Best regards,
Paul.

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