Cannot retrieve utility rate data from OpenEI.org

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takaih
Cannot retrieve utility rate data from OpenEI.org

When trying to get utility data with "OpenEI Utility Rate Database", SAM responds with "Error: Could not retrieve JSON data for utility companies" and has trouble loading utility companies data. (Also "JSON.." hyperlink in that window is not linked to a meaningful site.)
Is this caused by a bug or some setting is required?

Paul Gilman

We've run a couple of tests that suggest that the connection between SAM and the utility rate database is working.

Can you open the following website in your web browser?

http://en.openei.org/wiki/Gateway:Utilities

Best regards,
Paul.

tgwinn

I'm having the same issue, but I am able to open the site you listed. Maybe it's a firewall issue?

WGS

I'm getting this same error, but I can open the link. Has there been any resolution to this issue?

Thanks,

Will

Paul Gilman

Hi Will,

There was a new problem with the utility rate database connection in the last few days (as of March 24, 2014) that we resolved today. The connection should be working properly now.

Best regards,
Paul.

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