Software Installation

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Paul Gilman
Registering SAM

When you start SAM for the first time after installing it, it displays the SAM Registration window where you provide an email address to register your copy of SAM. Registration is free, and allows us to keep count of how many people are using SAM. We use this information in our reports to the U.S. Department of Energy, which funds NREL's work on SAM, making it possible for you to use the software for free.

To register SAM:

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johncadigan@psg...
Run SAM simulation from command line

Hello,
I have a use case to run batch SAM simulations. To do this I have an external controller to change parameters that will either interface with the SAM scripts, or command line args.
I want to be able to run my simulation after I have generated the code from the SAM UI and interfaced the code with my parametric controller software. I have a few questions:

1 post / 0 new
Sihray
Troubles with registration

I have problem with SAM registration.
When i start SAM, type my email address,and click registration, the software indicates:
'Registration failed with error code-1.Please check your internet connection.'
I can't register successfully. I checked my internet connection and everything was fine, but SAM is not working and i don't know what is the reason
Can you send me a registration key, please?

Best Regards.

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schmidly
Unable to open legacy SAM files with new update

Hello,

I installed SAM latest updated version and I'm not able to open legacy SAM files with it, could you please help? the software crashes on me. The log file is attached.

Thank you,

Brian S.

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zhou
Registration failed

I have problem with SAM registration.
When i start SAM, type my email address,and click registration, then software indicates :
'Registration failed with error code-1.Please check your internet connection.'
I can't register successfully. After that i have tried to solve the problem for sever times but failed, and now i still don't know the reason.
Can you kindly send me a registration key ?

Best Wishes.

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hermmanhender
Problem installing revision 1 of SAM2018.11.11

Hello, after the revision 1 of SAM 2018.11.11 was launched, I tried to install it, but it still works with the same problems as before the revision, as if the program was not updated.
I have tried uninstalling the program, restarting the computer and erasing the temporary files, but none of this solves the problem. Even after reinstalling the program does not even ask me to register my user, it is already registered.
How can I solve this problem?
Thanks in advance.

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Paul Gilman
macOS Mojave Dark Mode

If you are using SAM on a Mac with Mojave in Dark mode, some user interface elements will not be visible. This is due to an issue with the user interface platform that SAM is based on:

https://trac.wxwidgets.org/ticket/18146

To work around this issue, please change to Light mode as shown in this Apple support article:

https://support.apple.com/en-us/HT208976

Best regards,
Paul.

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mhdraper
Avoid the Dark Side

Just a head’s up. Those of you using MAC OS-X Mojave, make sure you select Light setting under Appearance in General, System Peferences. The dark setting obscures text on input screen and otherwise confounds the data input process.

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adesideri
adesideri's picture
BUILD SAM ON MAC | fatal error while building ssc

Hello,
you find the question in the document attached.
Looking forward to hearing from you!

Adriano

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aqeelkhan544
aqeelkhan544's picture
installation error

Hello sir,

I have some error, when i open SAM. I have Attached error message

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